Last updated: September 3, 2026
The Doggy Machine LLC is not responsible for any pre-existing physical, medical, skin, coat, or health conditions that may have existed before the grooming service.
Grooming may reveal underlying conditions that were not previously visible, including skin irritation, sores, cuts, hot spots, parasites, matting-related sensitivity, or other health concerns.
Your satisfaction is very important to us. If you are unhappy with any part of your pet’s grooming service, please let us know immediately. We are happy to review your concerns and, when appropriate, make reasonable touch-ups or adjustments.
We strongly encourage all clients to review their pet’s grooming results at the end of the appointment and communicate any concerns before the groomer leaves.
Once the groomer has left the premises, The Doggy Machine LLC will consider the grooming service accepted and satisfactory at that time. Any concerns reported afterward will be reviewed on a case-by-case basis, and touch-ups, adjustments, refunds, or other accommodations are not guaranteed.
Our priority is always to provide a safe, comfortable, and positive grooming experience for every pet.
See also: Privacy Policy · Terms & Conditions